Q: Are there any items you don't accept?

Box TV’s, large entertainment centers or wall units Headboards and Footboards Hutches, China cabinets, buffets and large consoles Rocking chairs or benches Furniture made from particle board, missing parts or in need of repair Sofas more than 20 years old, Sectionals, or This End Up brand King-sized bedding/bed frames, Ikea beds, waterbeds, or hospital beds Armoires or wardrobe cabinets Curio cabinets, glass display units, Cribs or other baby care items Wicker/patio furniture Exercise equipment or luggage Computer items or sewing machines Food or hygiene products Books, toys, games, etc. Large appliances Housewares requiring installation (faucets, lighting fixtures etc.)

Q: Do you accept large appliances?

No, we do not. Please visit www.harfordhelps.com to find a non-profit who accepts large appliance donations.

Q: Do you accept food or clothing?

We only accept clothing for our textile recycling program. To learn more, visit www.freshstartmd.org/donate/textile-recycling We do not accept food. Please visit www.harfordhelps.com to find a non-profit who accepts donations of food.

Q: Do you pick up?

Yes. We offer several options for your pickup convenience. Please visit www.freshstartmd.org/donate/pick-up

Q: Do you disassemble furniture?

No we do not. If you are requesting a standard pickup with our Fresh Start volunteers, please disassemble items as necessary and include the parts (screws, washers, etc.) in a clearly-labeled baggie. Instructions for assembly are not necessary, but certainly appreciated. If you need assistance with disassembly, we encourage you to arrange pickup through our partners at ReSupply. To learn more, visit www.freshstartmd.org/donate/pick-up

Q: Can I stop by the showroom with my donation?

YES. We now offer open drop-off hours for your convenience. To learn more, visit www.freshstartmd.org/donate/drop-off

Q: How long do I have to wait for my donation pick-up?

The average wait time for a free standard donation pick-up by Fresh Start volunteers is 1-2 weeks. The average wait time for a priority pick-up through ReSupply is 48 hours. To learn more about our pick-up options visit www.freshstartmd.org/donate/pick-up

Question 1

What items do you accept?

Accepted Answer

Living Room:
Casual sofas, loveseats, chairs, and sofabeds – less than 20 years old (no rips, tears, visible stains, or smells) (Must be pre-approved to drop-off)
Small TV stands
Coffee & End Tables
Desks and Bookshelves 
TVs – flat screen, digital ready, < 52” inches (working items only)
Area rugs: 6ft.x 9ft. or smaller, rolled, tied and marked with size)
Lamps, Vacuums, Clocks, Fans, space heaters etc.
(All appliances must be in good working condition)
Wall décor and Decorative pillows
Kitchen & Dining: 
Dining tables & chairs
Dinette Sets
Microwaves, toaster ovens, coffee pots, etc. 
Dishes, glasses, pots and pans, flatware, kitchen utensils – no crystal stemware please (microwavable & dishwasher safe)
Kitchen linens: Placemats, tablecloths, dish towels etc.
Bed & Bath:
Mattresses & box springs (twin, double, or queen) – (no rips, tears, visible stains, or smells)  (Must be pre-approved before dropping off)
Metal Bed Frames: Twin, double, or queen (must be disassembled with all hardware bagged and taped to frame) 
Toddler beds and crib mattresses
Mirrors
Clean linens and bedding: Sheets, bed blankets, comforters, etc. (Laundered, bagged, and labeled with size)
Mattress pads (laundered, bagged, and labeled with size) & NEW bed pillows
Shower curtains, curtain hangers, bath rugs, laundry baskets and other bathroom accessories
Towels, wash clothes, etc. 
Cleaning Supplies for "Welcome Home" housewarming baskets:
Laundry detergent 
Disinfectant Spray/Wipes
Paper towels  
Dishwasher detergent 
Multipurpose cleaner 
Trash bags 
Mops and Swiffer's 
Soft scrub 
Dish soap 
Brooms and dust pans 
Bleach 
Hand soap 
Sponges 
Toilet paper 
Textile Recycling:
Clothing
Shoes/Sneakers
Belts
Purses
Blankets, sheets, drapes, and pillowcases that are in poor to fair condition and unable to be used by Fresh Start clients
Stuffed animals

Question 2

Are there any items you don't accept?

Accepted Answer

Box TV’s, large entertainment centers or wall units
Headboards and Footboards
Hutches, China cabinets, buffets and large consoles
Rocking chairs or benches 
Furniture made from particle board, missing parts or in need of repair
Sofas more than 20 years old, 
Sectionals, or This End Up brand
King-sized bedding/bed frames, Ikea beds, waterbeds, or hospital beds 
Armoires or wardrobe cabinets
Curio cabinets, glass display units, 
Cribs or other baby care items
Wicker/patio furniture
Exercise equipment or luggage
Computer items or sewing machines
Food or hygiene products
Books, toys, games, etc.
Large appliances 
Housewares requiring installation (faucets, lighting fixtures etc.)

Question 3

Do you accept large appliances?

Accepted Answer

No, we do not. Please visit www.harfordhelps.com to find a non-profit who accepts large appliance donations.

Question 4

Do you accept food or clothing?

Accepted Answer

We only accept clothing for our textile recycling program.  To learn more, visit www.freshstartmd.org/donate/textile-recycling

We do not accept food. Please visit www.harfordhelps.com to find a non-profit who accepts donations of food.

Question 5

Do you pick up?

Accepted Answer

Yes.  We offer several options for your pickup convenience.  Please visit www.freshstartmd.org/donate/pick-up

Question 6

Do you disassemble furniture?

Accepted Answer

No we do not. If you are requesting a standard pickup with our Fresh Start volunteers, please disassemble items as necessary and include the parts (screws, washers, etc.) in a clearly-labeled baggie. Instructions for assembly are not necessary, but certainly appreciated.

If you need assistance with disassembly, we encourage you to arrange pickup through our partners at ReSupply.  To learn more, visit www.freshstartmd.org/donate/pick-up

Question 7

Can I stop by the showroom with my donation?

Accepted Answer

YES.  We now offer open drop-off hours for your convenience.  To learn more, visit www.freshstartmd.org/donate/drop-off

Question 8

How long do I have to wait for my donation pick-up?

Accepted Answer

The average wait time for a free standard donation pick-up by Fresh Start volunteers is 1-2 weeks.

The average wait time for a priority pick-up through ReSupply is 48 hours.

To learn more about our pick-up options visit www.freshstartmd.org/donate/pick-up

Frequently asked questions